Consultation Call FAQs
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What is a consultation call, and what should I expect during this call?
This initial 15-minute consultation call will be an opportunity for you and a CICA Clinician to assess whether you might be a good fit for each other. As the consultation call is only scheduled for 15 minutes, it will not be a deeper probe into these issues.
During this call, the clinician may ask you about what is bringing you to therapy, while providing more information about their clinical expertise, and unique approach to practice.
Please Note: Questions related to billing and scheduling are better addressed by our Intake Team, who you will be connected with after your call.
Is a consult call required before seeing a CICA clinician?
No. You are welcome to move forward with scheduling an intake appointment as your first step. Some clinicians (such as our Clinical Interns) may, however, still require that a consult call take place first.
When are clinicians available for these calls?
All of our clinicians have an individualized Google Meet booking page, which displays their most current availability for consultation calls. By going to that page, you may book yourself for a 15-minute phone call at any open time.
Consult Call Availability & Scheduling
If you do not see an option to schedule a consultation call with a specific clinician, please reach out to our team at intake@cic.associates for assistance with booking your call.
Can I meet with a clinician in-person for my consultation call?
Our initial consultations are only available remotely, either as a phone call or a video call via Google Meet.
How much will the consultation call cost? What about the appointments after?
There is no cost for your initial consultation call. If you proceed with scheduling appointments afterward, you will be connected with our Intake Team, who will give you more information about session costs. If you have insurance and wish to use your benefits for appointments, our Intake Team will give you a thorough breakdown of your behavioral health benefits and what session costs would look like under your particular plan.
The clinicians at our practice are all in-network with Aetna/Aetna Student Health and Blue Cross Blue Shield, and are able to accept most other commercial insurance plans as out-of-network providers.
As our licensed clinicians are not government-contracted providers, they cannot accept MassHealth, Medicaid, or any other government-subsidized insurance. If you have one of these insurances and are looking for low out-of-pocket cost options within our practice, consider booking a consultation call with one of our Clinical Interns (coming Fall 2026)!
For a complete list of Billing FAQs, please click here
What should I expect after my consultation call?
At the end of your consultation call, the clinician may share some initial impressions and recommended next steps.
What is your cancellation policy?
Consultation calls scheduled via Google Meet can be canceled from the confirmation email sent upon scheduling. Consultation calls can then easily be rescheduled by returning to your chosen clinicians’ booking page and scheduling a new consultation call.
Consultation calls may be rescheduled twice. After a third missed consultation call, in an effort to protect and be mindful of our clinicians’ time, you would no longer be able to request a consult call with that clinician.
I’m still unsure and have other questions…
Please contact us with any additional questions you may have — we’re here to help!